Built for how Abu Dhabi clinics actually run
From family medicine and dental practices on Al Reem Island and in Khalifa City to specialist clinics along the Corniche and Yas Island, the pattern repeats: phones ring out, SMS reminders go unread, and the front desk spends hours a day chasing confirmations by phone. Aureta moves that entire workflow to WhatsApp, where Abu Dhabi patients already are.
Reminders go out automatically at 48 hours and 3 hours before each appointment, with one-tap Confirm and Reschedule buttons in English or Arabic. When a patient cancels, the freed slot is offered instantly to the next matching patient on your waitlist — no phone call required.
DOH-friendly, bilingual, in-region
Abu Dhabi clinics answer to the Department of Health – Abu Dhabi (DOH), and Aureta is built to sit alongside that — not interfere with it. Messaging runs on the official WhatsApp Business API, patient data is stored in-region, only what a booking needs is retained, and every clinic gets a data processing agreement as part of setup. The 24/7 AI assistant answers routine questions — hours, location, insurance, pre-visit prep — and hands anything clinical straight to your team.
What you get
- WhatsApp booking from your website, Google profile, or Instagram bio link.
- Bilingual reminders (English/Arabic) with one-tap confirm/reschedule, priced in AED.
- Waitlist auto-refill so cancellations don't become empty chairs.
- 24/7 AI patient assistant with instant human handoff for clinical questions.
- A dashboard showing confirmations, refills and recovered revenue.
See it running on your Abu Dhabi clinic's name.
Book a call to automate your clinicCalculate your no-show lossesAbu Dhabi clinic booking FAQ
Does Aureta work for DOH-regulated clinics in Abu Dhabi?
Yes. Aureta is a communication and booking layer that sits on top of your existing systems — it doesn't change your clinical setup or how you're licensed with the Department of Health – Abu Dhabi. Patient data is stored in-region with a data processing agreement provided at setup.
Does it support Arabic for Abu Dhabi patients?
Yes. Confirmations and reminders can be sent in English or Arabic, so patients get messages in the language they're comfortable with — important across Abu Dhabi's Emirati and expat patient base.
How is this different from a Dubai clinic setup?
The underlying system is the same, but message timing and tone can be tuned to Abu Dhabi's patient mix — more government-linked insurance, longer-tenured residents, different peak booking times. It's the same playbook, adapted to your clinic's actual schedule.
How much does it cost and how fast can we go live?
A one-time setup fee plus a monthly subscription, billed in AED. Most Abu Dhabi clinics are live within about two weeks, with roughly two hours of your team's time spent on kickoff and message approval.