Built for how Singapore clinics actually run
From dental and aesthetic clinics in Orchard and Novena to GP, physio and TCM practices in the heartlands, the pain is the same: phones ring out, SMS reminders get ignored, and the front desk loses hours to reschedule ping-pong. Aureta moves all of it to WhatsApp, where your patients already are.
Reminders go out automatically at 48 hours and 3 hours before each appointment with one-tap Confirm and Reschedule buttons. When someone cancels, the freed slot is offered to the next patient on your waitlist and rebooked without a phone call.
WhatsApp appointment reminders, PDPA-ready
Singapore clinics are right to be careful with patient data. Aureta uses the official WhatsApp Business API, stores data in-region, holds only what a booking requires, and ships a PDPA-aligned data processing agreement with every setup. Medisave-eligible procedures, opening hours and parking questions are handled 24/7 by the AI assistant — anything clinical is handed to your staff instantly.
What you get
- WhatsApp booking from your website, Google profile, or a wa.me link.
- Automated reminders with one-tap confirm/reschedule in SGD-priced services.
- Waitlist auto-refill so cancellations don't become empty chairs.
- 24/7 AI patient assistant in your clinic's tone, with human handoff.
- A dashboard showing confirmations, refills and recovered revenue.
Singapore clinic booking FAQ
Is Aureta Health AI PDPA-compliant for Singapore clinics?
Yes. Messaging runs on the official WhatsApp Business API with encryption in transit, patient data is stored in-region, and we only keep what a booking needs — name, number and appointment details. Every clinic gets a data processing agreement aligned with PDPA as part of setup.
Does it work with my existing clinic calendar or PMS?
Aureta sits on top of your existing calendar rather than replacing it. We connect to your booking calendar and map your services and doctors, so your team keeps working the way they already do.
Will Singapore patients actually use WhatsApp to book and confirm?
WhatsApp is how Singapore communicates — reply rates to verified business messages run well above 90% in our pilots, far higher than phone calls or SMS. Patients confirm or reschedule with a single tap.
How much does it cost and how quickly can we go live?
Pricing is a one-time setup plus a monthly subscription per clinic, in SGD. Most Singapore clinics are live in 10–14 days; your team spends about two hours total on kickoff and approving message wording.